Privacy Policy

Who we are

Dundee Solar Pro is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. Our office is at Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. We install through MCS-certified partners.

Data controller: Scot Energy Efficiency Ltd.

What data we collect

When you submit our enquiry form, we collect:

• Full name
• Email address
• Phone number
• Postcode
• Property type
• Monthly electricity bill range

We also collect standard web analytics data (pages visited, time on site, device type) via cookies where you have given consent. See our Cookie Policy for full details.

How we use your data

• Contact you about your renewable energy enquiry
• Connect you with appropriate installation partners from our network
• Improve our website and service

Legal basis for processing

Under UK GDPR, we process your data on the following bases:

• Consent — you submit our form voluntarily and opt in to analytics cookies
• Legitimate interest — to respond to your enquiry, provide our consultancy service, and connect you with installers

Who we share data with

• Our MCS-certified installer partners — only with your consent, to provide quotes and surveys
• Our CRM and email systems (Zapier, Google Workspace)

We do not sell your data to third parties. Your details are only passed to an installer partner after you submit our enquiry form and consent to being contacted.

Data retention

We retain enquiry data for up to 24 months after your last interaction. After this period, data is securely deleted unless we have an ongoing business relationship.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198.

Cookies

We use essential cookies for site functionality and optional analytics cookies (only with your consent). For full details of every cookie we use, see our Cookie Policy.

Complaints

If you are not satisfied with how we handle your data, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Data controller: Scot Energy Efficiency Ltd
Company number 17408629
Registered office: 66 Paul Street, London EC2A 4NA
Unit 3 Prospect III, Prospect Business Centre
Dundee, DD2 1TY
Email: info@scottishenergyefficiency.co.uk
Phone: 0141 230 0198